1. - Hand wash our products.
2. - Do not put them in washing machine with other clothes.
3. - Dry in shade.

We are committed to ensuring your satisfaction with our products and offer a 7-day exchange policy to accommodate your needs. To qualify for an exchange, items must be exchanged within 7 days of delivery, in their original condition (unworn, unwashed, and with all original tags), and returned in the original packaging. Unfortunately, items marked as final sale, underwear, swimwear, and custom orders are not eligible for exchange due to hygiene and personalization reasons.

To initiate an exchange, please contact our customer service team at 9619992959 within 7 days of receiving your order. Include your order number and the reason for the exchange in your email.

Processing Time: Orders are typically processed within 1-2 business days. Please note that processing time may be extended during peak seasons or promotional periods.

Stitching Time: 2-8 business days (not applicable for t-shirts and sweatshirts).

Shipping Methods and Times: We offer a variety of shipping options to meet your needs. Standard shipping generally takes 5-7 business days, while expedited shipping options are available for faster delivery. Shipping times may vary depending on your location and the shipping method selected at checkout.

Please call or email us at thehairstorysalon@gmail.com or contact us at Building no 20, Flat no 4, Malcolm Baug, S V Road, Mumbai, MH, 400014, IN.